Being a local I wanted to know if I was able to order my item and pick it up from their location. I simply clicked on Chat Online and they were very prompt in telling me to make a note that I was local and they would be sure to leave the shipping off when my credit card was run. I ordered the Navy One K, which was FABULOUS!!!, but needed to be ordered. They called me within 3 days of my order and I was able to pick it up. Super easy transaction, especially for a special order item I needed the same week. Excellent customer service online and in the shop. Would definitely shop here again and absolutely recommend the One K Defender! Fits great and will be PERFECT with a matching navy shadbelly!