The product is great and I love it and the quality. My only complaint is that by using the USPS for shipping, it took over a week to get it once I was notified that it had shipped. I was wanting it to put on my dog for a Christmas card picture. We waited it out and did the cards later than we wanted but the collar made a big difference in the photo. I kept getting delay notices from the post office tracking and I live in a fairly large city with air service etc. Please consider using a better service for shipping. I notice that whenever a company uses the USPS, the shipping time is 2 or 3 days longer than regular UPS or FedEx. I'd even pay a little more.