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Your Security: Questions about our Security Policies?

At Equestrian Collections we are committed to maintaining a safe and secure internet shopping experience.  We monitor, maintain, and upgrade our security on an ongoing basis.   EquestrianCollections.com is fully compliant with the Payment Card Industry (PCI) security standards.  Click to see our SecurityMetrics Seal and our TRUSTe Seal and our thawte Encryption Certificate .

Our entire order and fulfillment process has been designed to protect the security of your personal data. We shred any paperwork before it is taken by a professional document disposal company. All our workstations are password protected, and our security is set individually on a need-to-know basis.  Further, all our workstation  "time-out" so that they can not be left unattended, even for brief periods. We also have a strict Lock-Down policy for documents that contain any kind of personal information.

We will never ask you to use email or IM to send us passcodes or credit card numbers, and we will never email them to you.

If you have any questions about our security practices, our privacy policies or wish to report site problems, please contact:

customerservice@equestriancollections.com

Chris Duggan
President, Equestrian Collections.


 
 
 

For questions or assistance, call (877) 872-4415

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