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Order Status: How do I correct an error on my order?

 
Oops!  I made a mistake.  What do I do?
 
 If you've made an error on your order (an address typo, put the wrong size in your shopping cart, etc) just give us a call toll free at (877) 872-4415 between 9am and 5pm EST, Monday through Friday and we will correct the error for you.
 
Be sure to call us as soon as possible because as we begin processing orders as soon as they come in. If your order has already shipped we may not be able to make the correction.
 
We have a team of super-friendly horse people in our CustomerCare Department who will always do their absolute best to fix things up for you.

 
 

For questions or assistance, call

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