Contact Us

  • Customer Care

     
    We're Horse People, too!
     
    Our Customer Care Department is staffed by experienced horse people.   All our Customer Care staff have ridden for years, own horses, love horses and are also on a mission... to give you a fabulous shopping experience with us. 

    When we bring on a new brand, our staff is trained on the products.  Additionally, they have  access to product information on the web, and in print to help them to answer any question you might have. 
     
    We have Customer Care staff who have experience in virtually all of the major equestrian disciplines.  If one of our staff can't answer your question, they may hand your call over to the staff member who knows and shows in your discipline. Because we're small and personal, we can make sure that the right person is addressing your issues. 
     
    Rest assured .. with Equestrian Collections, you will NEVER be forwarded to a sub-contracted "call center."  Our Customer Care Department is in-house and we like it that way.  We think you will too!   

  • Customer Feedback

     
     
    We Want to Hear from You!
     
    We love hearing from our customers, and endeavor to make your shopping experience as pleasant as possible.  Please feel free to provide feedback using the "Equestrian Collections Wants to Hear From You!" section at the bottom of the page.
     
    Also, we welcome you to email us at customerservice@equestriancollections.com with any comments or suggestions.
     
     

  • Email us

     
    Customer Care eMail
     
    Please email us at:

    customerservice@equestriancollections.com and we will forward your email to the correct person or department.
     
    Be sure to include your name, order number (if you have one), the specifics of your question/problem, and how you would like us to contact you.   

  • How do I contact you?

     
     
    Equestrian Collections Contact Information
     
     
    You can contact us as follows:

    Phone:
      • Toll Free Phone: (877) 872-4415
      • Local Phone:  (703) 365-0155
      • Fax: (703) 365-0330
    Email:
     
    Mailing Address:
     
    Equestrian Collections
    10498 Colonel Ct, Ste 105
     Manassas, VA
     20110
     

  • Toll Free Number

     
    Call Us Toll Free
     
    The Equestrian Collections' Toll Free telephone number is:
     (877) 872-4415.

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  • Equestrian Collection Rewards Program
  • Earn 5% Rewards with each purchase as a Rewards Shopper. This program is fully approved by the USPC, USDF, USLR and NARHA.
  • Join the Rewards Progam today!
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  • & get Coupons, Specials & product previews!