Frequently Asked Questions

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Promotion Codes

  • How do I use a promotion code?

    Many great promotional offers are available at EquestrianCollections.com. When using a promotional code, be sure to read the entire list of restrictions associated with that promotion.  The promotion rules and restrictions are listed on the promotional email you received.  If your order does not reflect the benefits associated with the promotion and you've read the promotional restrictions, please contact customer service at (877) 872-4415..

    To qualify for a specific promotion, your order must be placed during the specified promotion period. We can not apply discounts or promotions to previous orders. Freight promotions only apply to customers in the contiguous US.  

    If your offer has a minimum purchase requirement, taxes, and shipping and handling charges do not apply toward the minimum purchase amount.

    Promotional offers are not valid for purchase of Gift Certificates.

    If you return items purchased using a promotional code, we will pro-rate your refund to reflect the promotional discount. 

     

    You can use one Promotional Code per order. 


  • Can I use more than one on an order?

    Only one Promotional Offer per order.


 
 

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