Customer Testimonials: Thank you for your appreciation

When we shop on the internet and come across a website so large and complete as Equestrian Collections, it is easy to forget that there are real people on the other side of our screen who work hard each day to accommodate their customers. Clicking a mouse to order is about as fast and efficient as a shopping experience can be but also, so impersonal.

 

September:

  • I love your site!  Keep up the great work! - Sept. 2009
  • Your customer service agents have been very helpful. - Sept. 2009
  • Site navigation is great. - Sept. 2009
  • Thank you for being so helpful.  I will keep you in mind for future orders due to great customer service. - Connie, Sept. 2009
  • Thanks for your 1824 collection! It is great to be able to find correct items in plus sizes! -  Sept. 2009
  • I received my package today.  I am very happy with all my items.  thank you the great customer service.  I look forward to getting my gloves! -  Charlotte Enderle, Sept 2009
  • Thank you! You have been wonderful to deal with - I will certainly order again.  Carla House, Sept. 2009
  • Great Prices! - Sept. 2009
  • The website is very organized.  I like it!  - Sept. 2009
  • Thank you for working so hard to get my Fleeceworks pad to me last week.  My 3 year old Paint looked beautiful wearing her new pad at her first show and she won 4th and 5th in Jr HUS! I really appreciate your help - Elizabeth Goodale , Sept. 2009  



AUGUST:
  • Thank you! You have been wonderful to deal with - I will certainly order again.  Carla House, Sept. 2009
  • Great Pices! - Sept. 2009
  • The website is very organized.  I like it!  - Sept. 2009
  • Thank you for working so hard to get my Fleeceworks pad to me last week.  My 3 year old Paint looked beautiful wearing her new pad at her first show and she won 4th and 5th in Jr HUS! I really appreciate your help - Elizabeth Goodale , Sept. 2009
  • I love all your items!  they are all so cool and you have such a variety of things.  My favorite part is all the fun breeches! I also love the gloves -  Sept. 2009
  • I LOVE this website !!!!!! It has everything  - Sept. 2009
  • good prices and selection! -  Sept. 2009


JULY:

  • Debby - I just wanted to thank you for all of your assistance with the breeches I ordered through your company a few days ago. I received them last Friday and they fit PERFECTLY!!! I am so glad I went with those that you recommended. You went the extra mile by talking with me and making sure I got something that would work for me, and I am very grateful. Equestrian Collections is very lucky to have you. If I need any other items for any reason I will be sure to check EQ out first. Take care and thank you again!! - Amy E. - Sioux Falls, SD, July 2009
  • Compliments I love how you catogorize your items. they are so easy to find quickly! - July 2009
  • This is a neat site..... FINALLY, SOMEONE HAS PLUS SIZES..... every one is NOT skinny.... some of us ride BIG HORSES. ha. Thanks again - Linda Schoeffel, Illinois, July 2009
  • Hi, I'm so happy to find your company on facebook... My friend and I have been looking for this type of site for a few years. - July 2009
  • Thank you so much for your extraordinary customer service! I have been told before that the "real" measure of a great company comes forth whenever mistakes are made. A great company accepts responsibility (when appropriate) and takes actions that lead to customer satisfaction. Your quick acknowledgment and overnight delivery exemplify incredible customer service. I received the jacket and can't wait to ride in it next week during the Estes Park Horse Show Festival. My thanks to all of you. Regards - Janie Cilo, July 2009
  • Thank you for carrying plus size riding clothes. - Anne Bartek, July 2009
  • Thank you for this wonderful site...I had no idea there was such a collection! - July 2009
  • My daughter is on the show team of a program for riders with disabilities, competing at various locations on Long Island. She is also a difficult fit. When she qualified for finals at The Hampton Classic, I had a very short time to locate, purchase and alter proper show attire and I needed help. Equestrian Collections customer service was incredible. First, they were extremely compassionate and pleased to hear about this rider's accomplishment. They searched their inventory, made recommendations and located the items and the sizes that would work. They made certain that I would receive these items as quickly as possible so that I did not have to worry about getting this together. There is no way that I could have managed without this level of assistance. There is no store that carries such a wide selection to offer so many options for a rider. I am very grateful to you for helping me to help my daughter fulfill her dream and look spectacular on her most exciting day. Thank you so much! - Christina Ladas, Long Island, NY, July 2009
  • MoonshadowFarm@EqCollections many thanks to you and your great customer service. I got phone calls from y'all today! And I love my new Myler bit. Thanks!! - From Twitter, July 2009

JUNE:

  • I would like to be on your email list. I love your products and their prices. Thank you. Barbara Greene - June 2009
  • You guys are the most amazing source ever for plus size riders, and I recommend you so often. You make me and my Percheron/Arab cross mare look fabulous and have helped a few close friends of mine have the confidence to get back in the saddle now instead of waiting until they're smaller. Even if I don't manage to find one that fits me, I appreciate your effort for trying so much. Thanks for being awesome! Laura Ryan - June 2009
  • Thank you for my order. The centaur fly sheet is perfect and appears durable. The Harry Halls fit perfect. - June 2009
  • Hi! My name is Hannah and I absolutely love horses! I have bought some of the products off of your site, for both my horse and I. And they work great! They are the best quality things I have ordered for us! Thank you! Hannah - June 2009
  • Thanks for maintaining such a great, diverse inventory, and a great website!!! - June 2009
  • I've been very impressed with Equestrian Collections' customer service in the last week. Debby in particular has gone above and beyond to help me with a daunting problem with a custom manufacturer. She has kept me informed, worked on my behalf, and been unfailingly considerate. - June 2009
  • Thank you for employing such good people. - June 2009
  • I placed an order on Monday morning for a pair of Harry Hall breeches that I would need for a show this weekend----I received them Tuesday afternoon via UPS-wow how wonderful is that? I also received AWESOME customer service while on the phone---you have a return customer with me....thanks so much Trisha Reed - June 2009

MAY:

  • You have a wide array of products. I would say if you can't find it somewhere else you can usually find it here, but this is the FIRST place I look! Fifi - May 2009
  • You have a great selection of choices! Love your store! Eventer100% - May 2009
  • Thank you so much! You spent lots of time with me & I loved the breeches and riding shirt I got. Jane T - May 2009
  • Thank you for the quality of supplies and the variety. Judy E - May 2009
  • I had a set budget and you helped me pick products from your sales and closeouts. Great customer service. Sarah M - May 2009
  • From one old 56 yr old woman, you and your site ROCK. Thanks BJ - May 2009

APRIL:

  • I wanted to let you know that the Solo Comb has already arrived, all the way from the U.K. I am very pleased with the excellent customer service I've received from this company and wanted to pass it along to you. Anon - April 2009

  • Gift Certificates
  • Fast, Easy, On Line or Delivered - Guaranteed to please.
  • Buy now!
  • Equestrian Collection Rewards Program
  • Earn 5% Rewards with each purchase as a Rewards Shopper. This program is fully approved by the USPC, USDF, USLR and NARHA.
  • Join the Rewards Progam today!
  • Sign up for Savvy Shopper Email
  • & get Coupons, Specials & product previews!